Wednesday 21st, July 2010
When things just work07/21/2010 01:19 PMCategory : Environment
How often does this happen to you, you buy a new gadget, go home and 'play' with it and it actually does everything exactly the way you expect. No small print, no compromise. I just had one of these moments today. My trusted Blackberry World Edition lost a shift key during one of my construction escapades. Nothing serious that couldn't be fixed with tape. That was 3 days ago.
When they added up the charges for the new Blackberry, the representative incorrectly quoted me $149 verbally for the upgrade - it was only $99.
The decision to buy the Bold instead of the Tour was the result of a longer discussion. The representative was extremely knowledgeable and helpful. I must say, the best service I received for a long time. Actually, the Bell World store at Winstongate always served us very well.
But wait there is more. Phone is working, time to reconfigure and move all the stuff and my ring tone settings to the new phone. First thing I do is add the device to the Blackberry Server, then I send the Enterprise Activation Password from the server. On the Blackberry Bold, I enable Enterprise Activation and it starts almost immediately to synchronize. A few minutes later, I have all my email, appointments, addresses, memos and browser bookmarks on my new device. The ring tones are also changed to my previous choice. It took me about 2 minutes work to get the stuff from the old Blackberry to the new - now that was unexpected. I still spent 10 minutes (or more) to play with the new features such as the camera. Google Maps is already loaded and Facebook is next on the list. I think I leave this for tomorrow.
 | So I go to my Bell Store and check what upgrade options I have. They tell me that I'm entitled to a credit towards a new phone on the 21st, that's today. After checking out the models at the Blackberry website, my mind was set for the Blackberry Tour. The reason is that this phone is unlocked and uses a Sim card where I can plug in my Swisscom Sim card when in Switzerland, same as the Blackberry World Edition. After some discussions with the Bell representative at the Winstongate Bell World store, I got the Blackberry Bold 9700. Even so this phone is locked now, I can actually get it unlocked by Bell so it will work with the Swisscom Sim as well. |
The decision to buy the Bold instead of the Tour was the result of a longer discussion. The representative was extremely knowledgeable and helpful. I must say, the best service I received for a long time. Actually, the Bell World store at Winstongate always served us very well.
But wait there is more. Phone is working, time to reconfigure and move all the stuff and my ring tone settings to the new phone. First thing I do is add the device to the Blackberry Server, then I send the Enterprise Activation Password from the server. On the Blackberry Bold, I enable Enterprise Activation and it starts almost immediately to synchronize. A few minutes later, I have all my email, appointments, addresses, memos and browser bookmarks on my new device. The ring tones are also changed to my previous choice. It took me about 2 minutes work to get the stuff from the old Blackberry to the new - now that was unexpected. I still spent 10 minutes (or more) to play with the new features such as the camera. Google Maps is already loaded and Facebook is next on the list. I think I leave this for tomorrow.