| ||This procedure does not apply to the new BlackBerry 10 models. They use the Microsoft Active Synch and the new BlackBerry Enterprise Service 10 software.|
Locate the BlackBerry Administration Service on the desktop and launch it.
Login with the 'admin' user and enter the correct password.
The Log in using should be set to 'BlackBerry Administration Service'
Select the 'Create a user' option
|Enter the users email address to locate the document in the Domino Directory.|
Then click 'Search'.
When found, the user shows in the top box. Click the 'Create a user with generated activation password.
You will get a confirmation message.
The user gets the email with the password and instructions how to activate the connection (Enterprise Activation).
The option on the phone is in >Options >Device >Advanced System Settings